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Los Angeles, CA

Joe Copeland

Happy Bubbles Laundromat


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Joe Copeland

Happy Bubbles Laundromat

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My Library Entries

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My Content

1 to 50 of 50+ total
Posted By Joe Copeland Jul 25, 2019 11:56 AM
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Every week I reset the counter on my Triad changers.  The bill count needs to match what the the quarter payout states. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ------------------------------
Posted By Joe Copeland Jul 25, 2019 11:51 AM
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Don't respond.   Don't get into a back and forth argument online with the customer.  Don't waste your time or energy.  A single review is not important.  You're overall rating is what's important. I occasionally get bad reviews.  If one out of 20 reviews are negative, I'm satisfied.  Work on doing your ...
Posted By Joe Copeland Jul 25, 2019 11:46 AM
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What do you mean by "washer boot seal?"  Are you referring to the door seal? Here's a little trick for you - rotate the door seal so the tear is on the top.  It'll buy you some time until you get a replacement. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, ...
Posted By Joe Copeland Jul 25, 2019 11:43 AM
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The door locking mechanism - switches, solenoid, and wiring are directly under the soap trays.  When, not if, when water and caustic soap leaks within the washer, the solution drips on the door lock mechanism and causes damage to the wiring and wire connections.  Almost all my door lock issues have been ...
Posted By Joe Copeland Jul 25, 2019 11:33 AM
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You can buy an inline flow meter that attaches to your water hose from Amazon for about $10.  Buy two - one for hot and one for cold water.  It's easy to do your own water analysis. Now, if only I can get a cheap flow meter for natural gas  . . . .  ------------------------------ Joe Copeland Store Owner ...
Posted By Joe Copeland Jul 25, 2019 11:29 AM
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Yes.  I'm frank about it and tell the customer that they stink and need to take a shower.  I tell him or her to wait outside in their car while their clothes are being washed and dried. As Spock said in one of the Star Trek movies, "The needs of the many outweigh the needs of the few." ------------------------------ ...
Posted By Joe Copeland Jul 25, 2019 11:25 AM
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Are you planning on building a new laundromat or buying an existing one?  If you are buying an existing one, you most likely will not be able to integrate state of the art software into older machines. I really don't see the need for sophisticated software and data analysis tools in a laundromat.  What ...
Posted By Joe Copeland Jul 14, 2019 1:36 PM
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I have computer monitors with scrolling slides, 3 of them if fact.  Customers still don't read them.  Customers who, after coming for months, still ask simple questions that have been addressed on the monitors. The best solution for me is an attendant that always keeps an eye on customers, reads their ...
Posted By Joe Copeland Jul 13, 2019 10:21 AM
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Peter, What's your cost of electricity per kwh?  I used to mine with GPU's about 5 years ago but paying 30 cents per kwh was not very profitable.  And then there was the noise and heat.  I probably should have stuck with it looking back, but knowing people in China were paying 5 cents per kwh demoralized ...
Posted By Joe Copeland Jul 13, 2019 10:13 AM
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If you can get your washing machines into the nearby apartments, you will welcome them to take your quarters. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ------------------------------
Posted By Joe Copeland Jul 13, 2019 10:07 AM
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I installed a hand dryer in the bathroom a few years ago.  No issues.  The interesting thing is that no one seems to ever use it, including myself.  It's loud so I can hear it from outside the bathroom.  In my neighborhood everyone seems content to walk out with wet hands. ------------------------------ ...
Posted By Joe Copeland Jul 13, 2019 10:02 AM
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You've got to come up with a better solution than placing a sign.  I don't know what your solution is but I no what doesn't work, another sign that no one wants to read. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com --------- ...
Posted By Joe Copeland Jul 5, 2019 10:00 AM
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My dryers are not stainless steel.  I don't think these drums are galvanized.  I suspect they are primed and painted. About 1/3 of my dryers have serious wear on the drum.  The color of the drums are a dark, ugly grey.  Actually bordering on black.  No amount of sanding will bring the light grey paint ...
Posted By Joe Copeland Jul 3, 2019 3:24 PM
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I took Frank's advice and purchase a 5" orbital sander from Home Depot.  The one I purchased cost $79 and is a variable speed from 0 to several thousand RPM.  I used 150 grit sandpaper.  It did a great job of removing the burned softener stains from the back wall of the drum. I only spent about 10 minutes ...
Posted By Joe Copeland Jul 3, 2019 3:24 PM
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Posted By Joe Copeland Jul 3, 2019 3:16 PM
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A customer came into my mat with a Venmo Visa debit card.  It worked fine with SypderWash. It's not a direct Venmo transfer, but it does allow people to spend their funds anywhere that accepts Visa. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA ...
Posted By Joe Copeland Jul 1, 2019 12:21 PM
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The card readers themselves are interchangable. The boards may or may not be transferrable.  It depends how the board accepts coin inputs.  If the board gets the signal from the coin drop, then yes, you can move it to another machine.  If the board is a "serial" board then maybe/maybe not.  It depends ...
Posted By Joe Copeland Jun 27, 2019 1:10 PM
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I visited a vendor at the Clean Show in NOLA called Crypto Pay.  We joked about accepting crypto currencies in laundromats.  Crypto Pay has been in business before Bitcoin and processes credit card transactions only. They have the right name.  They should really look into a crypto payment channel for ...
Posted By Joe Copeland Jun 27, 2019 12:54 PM
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Thanks for the replies.  Sounds like painting is not a solution. I'll try to clean the brown off with a wire brush.  A wire brush may scrape the galvanized coating off and make the problem worse though. Has anyone tried an oven cleaner like EZ-OFF.  Scrubbing the back of the drum with a wire brush is ...
Posted By Joe Copeland Jun 26, 2019 10:26 PM
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Hi Guys, My dryer cylinders are looking worn.  Anybody have any success painting their dryer drums?  If so, please let me know. I can't stomach paying $500 for new dryer cylinders if there is a much cheaper option. Thank you, ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat ...
Posted By Joe Copeland Jun 26, 2019 1:14 PM
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If you don't mind spending the money, replacing them all won't hurt.  My dryers are over 10 years old and they are as reliable as new ones.  This main reason is new parts - vane switches, relays, igniters, door switches, and rollers.  If you change all these parts out you'll be delighted how reliable ...
Posted By Joe Copeland Jun 25, 2019 4:10 PM
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I'd pick the brand supplied by your nearest & best distributor.  Repair parts is critical to keeping your machines working. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ------------------------------
Posted By Joe Copeland Jun 25, 2019 4:06 PM
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I have many stacked 30's with the "ice cube" relays.  Every time the dryer starts and stops a small electric arc is drawn between the electrical contacts.  Over time, the contacts become pitted, burned, carbonized, sticky, etc  . . . . .  It's possible to clean the contacts to get more life out of them ...
Posted By Joe Copeland Jun 25, 2019 3:55 PM
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Sounds like you already have a self-serve laundromat so I'd recommend you begin by offering a walk-in wash and fold service.  Advertise on your store window and pylon sign.  Over time, you can convert your walk-ins to delivery service when you are ready to run a delivery route. All the supplies you need ...
Posted By Joe Copeland Jun 24, 2019 9:41 PM
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Has anybody installed the chemical injection kit on their Speed Queen front loaders?  aka External Supply Kit. I want to install the chemical injection kit for my front loaders so my Wash & Fold staff doesn't need to pour soap.  I use concentrated soap and the staff pours too much.  I need to be ...
Posted By Joe Copeland Jun 18, 2019 1:08 PM
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I did it when I first bought the place.  It was a disaster behind the dryers.  It's nowhere as bad anymore but I still feel the pain of replacing bunch of micro-switches and motors.  I now use a vacuum when I'm cleaning behind the dryers so that I don't force dust into the tiniest of places like electrical ...
Posted By Joe Copeland Jun 16, 2019 8:03 PM
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I used to use compressed air but found that I was blowing dust into dryer vane switched and the centrifugal switched for the dryer motors.  If you use compressed air be careful not to blow the air there.  I had to replace the vane switches and the dryer motors. I'm going to experiment with an electric ...
Posted By Joe Copeland Jun 16, 2019 7:55 PM
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I think $500 per sqft/year is a great target.  I hope to be there in the future. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ------------------------------
Posted By Joe Copeland Jun 16, 2019 7:51 PM
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Unfortunately your computer has gone bad and will need to be repaired. How do I know.  The same thing happened to me twice.  I bought two computers from Huntington Beach CA.  I had to send them both back for repair or replace.  I hope you didn't get the ones I sent back to them. ------------------------------ ...
Posted By Joe Copeland Jun 14, 2019 4:35 PM
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True what you say about the default to high temps.  Customers may not realize how hot the dryers and experience some damage on large, bulky items that do not tumble.  It's a trade off that I have to make.  My regulars appreciate the fact that I give them the best possible service.  How many laundromats ...
Posted By Joe Copeland Jun 14, 2019 4:09 PM
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Sudsy has them https://www.sudsyonline.com/ ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ------------------------------
Posted By Joe Copeland Jun 14, 2019 4:08 PM
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Posted By Joe Copeland Jun 14, 2019 3:53 PM
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My HIGH temp setting is at the max, 190F and my cool down is set for 1 minute.  Dryers default to HIGH temp to save wear and tear on the buttons. Why did I choose these settings? I need the customers out as soon as possible.  The faster they dry, the faster new people will come in and wash. I also set ...
Posted By Joe Copeland Jun 14, 2019 3:37 PM
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Keep your friend close and your enemies closer.  Yelp can be extremely beneficial to your business if you are willing to learn. I can give plenty of advice.  My advice is unorthodox and does not fix the mantra from social media professionals or Yelp.  I am however, the highest rated laundromat on Yelp ...
Posted By Joe Copeland Jun 12, 2019 12:43 PM
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Great numbers.  Thank you Mark! Everyone here should be in the top 8%. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ------------------------------
Posted By Joe Copeland Jun 11, 2019 6:15 PM
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Posted By Joe Copeland Jun 11, 2019 6:15 PM
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I couldn't find a small, inline, gas meter.  I did find a meter similar to what you have at your home.  See attached photo.  It's about $50 on eBay right now.  I'll see if I can get one for free somehow.  If I could go without gas for a week at home I'd borrow mine. ------------------------------ Joe ...
Posted By Joe Copeland Jun 11, 2019 5:21 PM
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This should be a no-brainer, take the customers money! However, most, including myself, don't know how many therms a dryer consumes during a typical 30 minute cycle.  If I had this information it would help with setting the price point. I currently charge 8 min/ 25 cents on 30 lb dryers and 6 min / 25 ...
Posted By Joe Copeland Jun 11, 2019 4:58 PM
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Hi Roy, Credit card readers on machines can get very complicated very fast.  They are also expensive.  My SpyderWash system costs $600 per machine for just the hardware.  I would never install this in an unattended location.  Too much at risk for vandals. The reason your distributor probably didn't do ...
Posted By Joe Copeland Jun 11, 2019 4:44 PM
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Hi Giz, You need to narrow down what part of Los Angeles your laundromat is located?   LA is a big place.  Few repair guys are willing to spend 4 hours in traffic to service machines. I'm in North Hollywood and I have yet to find a repair man in 3-1/2 years.  Not one single repair man has even stopped ...
Posted By Joe Copeland Jun 10, 2019 6:26 PM
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Thank you for your comments Larry.  Although I would like more than 60% of the gross, I will most likely accept whatever the property management company insists is their standard contract to lease out their laundry room.  This is new to me, so I'm willing to work a bit harder for the experience, and ...
Posted By Joe Copeland Jun 10, 2019 4:38 PM
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Thanks for the responses. In response to the question concerning requesting more than 60% of the revenue:  Yes, I do want more!  From what I've seen so far, the route operators do very little other than install an old machine and collect quarters.  it's sad that they get 60% of the revenue when the apartment ...
Posted By Joe Copeland Jun 7, 2019 6:25 PM
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I'm beginning negotiations with a property management company to service their laundry rooms.  Both apartments have 25 units.  One apartment complex has 2 washers and 2 dryers.  The other one has 4 washer and 4 dryers.  I was wondering if anyone could give me some tips on the negotiation.  The former ...
Posted By Joe Copeland Jun 7, 2019 6:15 PM
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Best case scenario you have to replace only 2 bearings.  The play in the motor shaft is excessive. It's the motor shaft going up and down that's causing the banging sound.  You either broke the bearing race or severely wore out the end bell or the motor rotor shaft. I'd remove the motor immediately and ...
Posted By Joe Copeland Jun 7, 2019 1:58 PM
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Eastern Funding. Great service.  I've also financed through Alliance but prefer Eastern Funding by far. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ------------------------------
Posted By Joe Copeland Jun 5, 2019 10:43 AM
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The mold smell was a big problem for me when I bought my existing laundromat.  It took me a while to tackle the problem.  Ultimately I succeeding on eliminating it. I installed ABS p-traps behind every machine.  ABS piping is smooth, unlike cast iron.  Therefore that nasty, moldy, gunk that breeds in ...
Posted By Joe Copeland Jun 5, 2019 10:23 AM
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We clean our lint filters by hand twice a day.  We also have a portable shop vac, a Milwaukee, than runs on a rechargeable battery  It's not as noisy as a large shop vac.  it's easy to carry, lightweight and because theirs no cord, easy to set up.  Just turn on the power switch and you're sucking.   ...
Posted By Joe Copeland Jun 5, 2019 10:15 AM
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I just give them some free candy, either from my stash in the back or from my vending machine.  They'll do anything you want afterwards, including cleaning up their mess.  It's the same as giving that barking dog next door a little doggie treat.  You'll have a friend for life. ------------------------------ ...
Posted By Joe Copeland Jun 4, 2019 5:50 PM
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It seems to me there is a problem with the start capacitor or the start winding if the motor runs when you spin the drum by hand. I just want to make sure you tested the capacitor properly.  Did you check the microfarads as stated on the capacitor?  How about swapping the capacitor with another one from ...
Posted By Joe Copeland Mar 26, 2019 1:55 PM
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So true about old meters and drag.  Same goes with old watt-hour meters.  The jeweled pivot bearing wears with age and slows down the rotation. ------------------------------ Joe C. Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ------------------------------