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Los Angeles, CA

Joe Copeland

Happy Bubbles Laundromat


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Joe Copeland

Happy Bubbles Laundromat

Discussion Posts

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  • RE: Public Washroom

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  • RE: Payment Systems

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  • RE: Speed Queen

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  • RE: FREE WASH/DRY DAY

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  • RE: Cleaning Soap Bins

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  • RE: Spraying for bugs?

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  • RE: FREE WASH/DRY DAY

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  • RE: Spraying for bugs?

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  • RE: Start Capacitor

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  • RE: Google review

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  • RE: Washer boot seal

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  • RE: Huebsch Command

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  • RE: restroom question

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My Library Entries

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  • RE: Used Soap Machine

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  • RE: Dry Only

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  • RE: 80 lbs vs 60 lbs

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  • RE: rubber hoses

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  • RE: Service Manual

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My Content

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Posted By Joe Copeland Feb 25, 2020 5:11 PM
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I was surprised to learn that viruses survive longer on hard surfaces such as stainless steel than porous surfaces such as wood, fabric, and tissue paper. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ------------------------ ...
Posted By Joe Copeland Feb 25, 2020 12:10 PM
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It's definitely something to think about.  We have the benefit of time to prepare for the virus's arrival here in America, possibly two months.  The Chinese weren't so lucky. Buy face masks now if you can now.  Also buy food now before panic ensues. Panic spreads faster than the virus. ------------------------------ ...
Posted By Joe Copeland Feb 10, 2020 11:35 AM
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If your machines are used every day, then the machines are essentially washed with soap and water with every customer load.  If you have smells wafting into the front loader, the issue is your plumbing, not the machine.  Clean out your drain valves, drain lines, p-trap and hoses. ------------------------------ ...
Posted By Joe Copeland Feb 10, 2020 11:28 AM
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Nobody cares about scratched machines.  Compare it to dirty tires on your car.  The only way to keep your tires clean is to never drive it. If I walked into a laundromat and saw the washing machines were unscratched.  I'd say the place is going out of business soon.  A busy laundromat is going to get ...
Posted By Joe Copeland Feb 10, 2020 11:18 AM
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No issues.  Great machine.  Same as previous models for most part.  I use it at home because I like the machine so much.  I even feed it quarters.  it's my big boy piggy bank. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com --- ...
Posted By Joe Copeland Feb 4, 2020 12:37 PM
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The only way to keep those scratches from happening is to turn customers away.  It's a sign of a busy laundromat.  It's a badge of honor!  Give yourself and your customers something else to look at and they won't notice the scratches.  I recently installed a big screen TV that plays Amazon landscapes ...
Posted By Joe Copeland Jan 23, 2020 1:20 PM
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My gut instinct tells me 200 amp is too small.  You'll need a 400 amp service panel.  As far as I know 300 amp panels don't exist.  The next size up from 200 amp is 400 amp. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ----- ...
Posted By Joe Copeland Jan 23, 2020 1:15 PM
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Have you thought about installing a Nik-o-Lock or similar device that would charge customers a small fee for using the restroom? Emptying out a Nik-o-Lok full of quarters each week takes the sting out of providing restroom service.  It pays for the water, soap, and paper products consumed.  You won't ...
Posted By Joe Copeland Jan 17, 2020 12:54 PM
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I can't argue with your experience.  I'm sure these are better under normal conditions. My situation is a bit different with extremely high water pressure.  I've purchased this diaphragm as well as a cheaper alternative.  Both diaphragms get ripped after a few months of service.  My situation is not ...
Posted By Joe Copeland Jan 17, 2020 12:38 PM
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There's no  best payment system.  You must determine what's important to your business and what compromises you are willing to accept. I'd first make a list of  wants and find a system that meets your needs.  Then filter based on price.  Then filter out the compromises. How much are you willing to spend?  ...
Posted By Joe Copeland Jan 17, 2020 11:49 AM
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If your machine's water valves are like my speed queens which use the ELBI diaphragms, I can give you a few tips. 1.  It's ok for water to be on both sides of the diaphragm.  Actually it's necessary.  There's a small hole in the diaphragm that allows it to move up and down. 2.  You need the spring.  ...
Posted By Joe Copeland Jan 17, 2020 11:27 AM
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I use Nik-o-Lock.  Great company, excellent product, great service.  I pay $19.50 per month for the equipment least.  I purchase a bag of about 100 tokens every year.  I keep a couple in my pocket, near the register, etc . . . and give them to any customer that needs to use the restroom.   There's a ...
Posted By Joe Copeland Jan 13, 2020 1:34 PM
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I'd find the best distributor in your local area and use the product they sell.  You're going to need a good local distributor, for equipment, parts, service, & support.  Even the best machines have problems and a good distributor is a good partner for your business. ------------------------------ ...
Posted By Joe Copeland Jan 13, 2020 1:24 PM
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The original poster requested help to do a free wash day.  He didn't reveal his motivations.  I can think of only two reasons.  1) To help the poor.  2) To promote sales.  Either way, I believe a free wash day will fail to make any difference. ------------------------------ JOE COPELAND Store Owner Happy ...
Posted By Joe Copeland Jan 10, 2020 1:09 PM
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You said it in the name of your post.  Curbside Laundries is my choice for wash-dry-fold software.  The software handles walk in clients as well as delivery customers. The software is web based so you and your entire staff from attendants to drivers can access needed information right from their smart ...
Posted By Joe Copeland Jan 10, 2020 11:30 AM
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Cleaning those soap bins was a big problem with my older machines.  The soap bins were high maintenance.  My ultimate solution was to buy new machines. Most of my machines are now Speed Queen SCT.  A couple nice design features with these machines are: 1.  All the water, yes 100% of the water that fills ...
Posted By Joe Copeland Jan 10, 2020 11:13 AM
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Amazing story Paulie!  It's amazing how well Combat works.  Combat and DE is probably enough for most laundromats.  It's cheap and extremely effective.  All I can say is that it works for me. ------------------------------ JOE COPELAND Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ...
Posted By Joe Copeland Jan 9, 2020 2:06 PM
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I give a free wash for every 10 purchased.  It's my way of showing appreciation to my loyal customers.  The SpyderWash system handles this feature. I won't do a free wash day.  It will invite the wrong crowd to my laundromat. ------------------------------ JOE COPELAND Store Owner Happy Bubbles Laundromat ...
Posted By Joe Copeland Jan 9, 2020 2:01 PM
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Those coins will have to make it back into your change machine. That's where all your bills are kept. Have you considered a partnership, someone who can work the business with you?  If you can find a good partner, the laundry business is much more enjoyable. ------------------------------ JOE COPELAND ...
Posted By Joe Copeland Jan 9, 2020 1:51 PM
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Hi Leanna, The Curbside Laundries software is for both the owner and the customer.  The customers can schedule pickup and delivery from their phone or computer.  The owner or employee is then notified of the service request and the need to pick up the order.  The software automatically manages the payment ...
Posted By Joe Copeland Jan 8, 2020 1:14 PM
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Combat and diatomaceous earth is what I use. Also, I keep the bulkheads clean and dry.   If I see a roach, I'll apply a small amount of combat near the last place I saw the bug. ------------------------------ JOE COPELAND Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com - ...
Posted By Joe Copeland Jan 8, 2020 1:09 PM
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I don't give cash refunds for lost clothing claims.  That just encourage more false lost article claims. What I do is give the customer credit towards their next wash and fold order.  Although, there is no way I can check the validity of their claim, I give them the benefit of the doubt.  It buys me ...
Posted By Joe Copeland Jan 8, 2020 12:55 PM
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I don't think it's too much to ask for a single system to handle the needs of a laundromat business.  The Laundromat business is not so difficult that it requires 3 specialized software system. The Curbside Laundries system takes care of all my needs.  Why would I want to have to deal with 3 separate ...
Posted By Joe Copeland Jan 2, 2020 12:52 PM
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If your drum motor continues to spin after changing out the computer and ice cube relay, you have a short circuit or crossed wiring.  You're going to have to check the entire wiring path from the Line to the Neutral. ------------------------------ JOE COPELAND Store Owner Happy Bubbles Laundromat North ...
Posted By Joe Copeland Dec 30, 2019 1:29 PM
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Does your motor have both a start and run capacitor?  I'd check the run cap too.  From what I understand my SQ STT's start using both caps.  A weak run cap may be putting undue stress on your start cap.  Just a thought.  Maybe move the run cap to another dryer and see if the problem travels.  This won't ...
Posted By Joe Copeland Dec 30, 2019 1:22 PM
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Like David said, determine if your ice cube relay has power to the coil.  If so, the relay is OK, and it's probably your dryer computer.  I used to have this model and I didn't like the control circuitry.  There's too much power going through the relays onboard the computer.   I now have the SQ 30LB ...
Posted By Joe Copeland Dec 12, 2019 11:22 AM
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SpyderWash.  Expensive but works well.  50% of my customers use their credit cards to wash and dry.  I also have in-store loyalty cards customers can add value to.  I also have a promotion, every 10th wash is free when using the store card or their own credit card. ------------------------------ Joe ...
Posted By Joe Copeland Dec 6, 2019 9:48 AM
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This could be an electrical issue or a mechanical issue.  We need to figure out which one it is. You might have some stray voltage on the wires that feed your softer tray water valve.  Try disconnecting the wires and see if the drippings stops.  If so, it's an electrical issue. As far as mechanical.  ...
Posted By Joe Copeland Dec 6, 2019 9:42 AM
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Water leaks can be a real pain.  Ultimately, you are going to have to repair the leak as it will get worse over time.  You can redirect the water flow for a little time to prevent dripping into the basement.  However, at some point, you're going to have to solve the real problem. ------------------------------ ...
Posted By Joe Copeland Dec 4, 2019 11:37 AM
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Does the softener tray fill up with clean water when not in use?  If so, you have a leaking water fill valve. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ------------------------------
Posted By Joe Copeland Oct 1, 2019 1:28 PM
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True.  They are expensive.  I found some on Ebay and a local electronics shop.  They cost me about $6.00.  However, they weren't the same size and wouldn't fit under the "hood". I hate paying $130+ for a capacitor.  Fortunately the caps sold by Alliance are high quality and rarely go bad. ---------- ...
Posted By Joe Copeland Oct 1, 2019 12:28 PM
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Since you hear a hum, it's most likely the start capacitor(s).  On the STT30N there's two capacitors that start the drum.  Either one of them may be bad.  Swap them out with a running unit.  The capacitors are under the little humps on the motor.  Take a photo as one of the caps has 3 wires going to ...
Posted By Joe Copeland Sep 25, 2019 11:33 AM
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I use Ring Central.  It's a very powerful VOIP system.  You can Google it to find out more info. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ------------------------------
Posted By Joe Copeland Jul 25, 2019 11:56 AM
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Every week I reset the counter on my Triad changers.  The bill count needs to match what the the quarter payout states. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ------------------------------
Posted By Joe Copeland Jul 25, 2019 11:51 AM
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Don't respond.   Don't get into a back and forth argument online with the customer.  Don't waste your time or energy.  A single review is not important.  You're overall rating is what's important. I occasionally get bad reviews.  If one out of 20 reviews are negative, I'm satisfied.  Work on doing your ...
Posted By Joe Copeland Jul 25, 2019 11:46 AM
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What do you mean by "washer boot seal?"  Are you referring to the door seal? Here's a little trick for you - rotate the door seal so the tear is on the top.  It'll buy you some time until you get a replacement. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, ...
Posted By Joe Copeland Jul 25, 2019 11:43 AM
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The door locking mechanism - switches, solenoid, and wiring are directly under the soap trays.  When, not if, when water and caustic soap leaks within the washer, the solution drips on the door lock mechanism and causes damage to the wiring and wire connections.  Almost all my door lock issues have been ...
Posted By Joe Copeland Jul 25, 2019 11:33 AM
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You can buy an inline flow meter that attaches to your water hose from Amazon for about $10.  Buy two - one for hot and one for cold water.  It's easy to do your own water analysis. Now, if only I can get a cheap flow meter for natural gas  . . . .  ------------------------------ Joe Copeland Store Owner ...
Posted By Joe Copeland Jul 25, 2019 11:29 AM
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Yes.  I'm frank about it and tell the customer that they stink and need to take a shower.  I tell him or her to wait outside in their car while their clothes are being washed and dried. As Spock said in one of the Star Trek movies, "The needs of the many outweigh the needs of the few." ------------------------------ ...
Posted By Joe Copeland Jul 25, 2019 11:25 AM
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Are you planning on building a new laundromat or buying an existing one?  If you are buying an existing one, you most likely will not be able to integrate state of the art software into older machines. I really don't see the need for sophisticated software and data analysis tools in a laundromat.  What ...
Posted By Joe Copeland Jul 14, 2019 1:36 PM
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I have computer monitors with scrolling slides, 3 of them if fact.  Customers still don't read them.  Customers who, after coming for months, still ask simple questions that have been addressed on the monitors. The best solution for me is an attendant that always keeps an eye on customers, reads their ...
Posted By Joe Copeland Jul 13, 2019 10:21 AM
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Peter, What's your cost of electricity per kwh?  I used to mine with GPU's about 5 years ago but paying 30 cents per kwh was not very profitable.  And then there was the noise and heat.  I probably should have stuck with it looking back, but knowing people in China were paying 5 cents per kwh demoralized ...
Posted By Joe Copeland Jul 13, 2019 10:13 AM
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If you can get your washing machines into the nearby apartments, you will welcome them to take your quarters. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com ------------------------------
Posted By Joe Copeland Jul 13, 2019 10:07 AM
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I installed a hand dryer in the bathroom a few years ago.  No issues.  The interesting thing is that no one seems to ever use it, including myself.  It's loud so I can hear it from outside the bathroom.  In my neighborhood everyone seems content to walk out with wet hands. ------------------------------ ...
Posted By Joe Copeland Jul 13, 2019 10:02 AM
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You've got to come up with a better solution than placing a sign.  I don't know what your solution is but I no what doesn't work, another sign that no one wants to read. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA www.BubblesCoin.com --------- ...
Posted By Joe Copeland Jul 5, 2019 10:00 AM
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My dryers are not stainless steel.  I don't think these drums are galvanized.  I suspect they are primed and painted. About 1/3 of my dryers have serious wear on the drum.  The color of the drums are a dark, ugly grey.  Actually bordering on black.  No amount of sanding will bring the light grey paint ...
Posted By Joe Copeland Jul 3, 2019 3:24 PM
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I took Frank's advice and purchase a 5" orbital sander from Home Depot.  The one I purchased cost $79 and is a variable speed from 0 to several thousand RPM.  I used 150 grit sandpaper.  It did a great job of removing the burned softener stains from the back wall of the drum. I only spent about 10 minutes ...
Posted By Joe Copeland Jul 3, 2019 3:24 PM
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Posted By Joe Copeland Jul 3, 2019 3:16 PM
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A customer came into my mat with a Venmo Visa debit card.  It worked fine with SypderWash. It's not a direct Venmo transfer, but it does allow people to spend their funds anywhere that accepts Visa. ------------------------------ Joe Copeland Store Owner Happy Bubbles Laundromat North Hollywood, CA ...
Posted By Joe Copeland Jul 1, 2019 12:21 PM
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The card readers themselves are interchangable. The boards may or may not be transferrable.  It depends how the board accepts coin inputs.  If the board gets the signal from the coin drop, then yes, you can move it to another machine.  If the board is a "serial" board then maybe/maybe not.  It depends ...