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Conyers, GA

YVETTE MORTON WILLIAMS

Wash & Spin Coin Laundry


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YVETTE MORTON WILLIAMS

Wash & Spin Coin Laundry

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Posted By YVETTE MORTON WILLIAMS Feb 17, 2020 6:55 AM
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Thanks Cary. I definitely could see that being a concern. We currently have step stools at one of my stores that customers frequently use to reach the soap dishes located on the tops of some tall machines. Those stools are in heavy rotation on busy days. Lol. ------------------------------ YVETTE MORTON ...
Posted By YVETTE MORTON WILLIAMS Feb 12, 2020 6:04 AM
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David I'm curious why you said that you would not consider a concrete base. Is it because Jason mentioned that his store is over a basement or for another reason? Denise are your dryers currently raised? I hear your concern about shorter customers and I'm wondering is this from experience with raised ...
Posted By YVETTE MORTON WILLIAMS Jan 27, 2020 11:18 AM
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Beautiful mat Keith! I wish you all the best. ------------------------------ YVETTE MORTON WILLIAMS Wash & Spin Coin Laundry Atlanta GA ------------------------------
Posted By YVETTE MORTON WILLIAMS Jan 23, 2020 4:21 PM
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Thanks for your response Maureen... I love hearing ideas from you guys. The creativity is awesome ☺️ ------------------------------ YVETTE MORTON WILLIAMS Wash & Spin Coin Laundry Atlanta GA ------------------------------
Posted By YVETTE MORTON WILLIAMS Jan 12, 2020 2:59 PM
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Hi Maureen, This is an interesting way to handle this problem. I am curious about how you supply the keys to the current customers. Do they meet you? Do you mail them out? How many keys do you think have been provided? Do you have a way to confirm that they are current customers?  Thank for sharing here. ...
Posted By YVETTE MORTON WILLIAMS Jan 9, 2020 1:57 PM
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Terrence I agree with the other comments. Make sure you are paying as much as you possibly can. When the labor pool is so tight it will be very difficult to find good people at the lower end of the scale. ------------------------------ YVETTE MORTON WILLIAMS Wash & Spin Coin Laundry Atlanta GA ----- ...
Posted By YVETTE MORTON WILLIAMS Jan 8, 2020 11:15 AM
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This looks like a far better option for our wdf than the scale we are currently using and the price is comparable. I may have to get this. 🤔 ------------------------------ YVETTE MORTON WILLIAMS Wash & Spin Coin Laundry Atlanta GA ------------------------------
Posted By YVETTE MORTON WILLIAMS Nov 24, 2019 9:37 PM
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You should check with their tech department. They are great. ------------------------------ YVETTE MORTON WILLIAMS Wash & Spin Coin Laundry Atlanta GA ------------------------------
Posted By YVETTE MORTON WILLIAMS Nov 20, 2019 1:20 PM
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I have had Dexterpay installed since May. It is a lot of hardware to get them networked but you will never regret having networked machines. I would never do another laundromat that wasn't networked. Customers like the simplicity of the app. Some even download it at home before they come to the mat. ...
Posted By YVETTE MORTON WILLIAMS Oct 28, 2019 11:11 AM
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I agree with hydro jetting. I had a major blockage some years ago that nothing else seemed to help. It took a LOT of hydro jetting but it eventually cleared. I do this every year now. A regular snake is not cutting it LOL. ------------------------------ YVETTE MORTON WILLIAMS Wash & Spin Coin Laundry ...
Posted By YVETTE MORTON WILLIAMS Oct 25, 2019 11:07 AM
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Hi James, I have one location with to different systems plus dollar coins. Do you have attendants at your mat? If so, I don't think you'll have a problem. My customers have been remarkably adaptable. ------------------------------ YVETTE MORTON WILLIAMS Wash & Spin Coin Laundry Atlanta GA ---------- ...
Posted By YVETTE MORTON WILLIAMS Oct 24, 2019 2:39 PM
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Dave I would say that more people may prefer to swipe based on the higher usage for the places where I have the credit card swipers.However,  I would also add that those who use the app love it because it gives them the ability to track their useage and to receive messages/alerts that they can't get ...
Posted By YVETTE MORTON WILLIAMS Oct 24, 2019 2:10 PM
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I have stores with card swipes on individual machines, one with a kiosk where customers swipe and control the machines from the kiosk and one where customers use an app to start washers and dryers.  I think it is important to keep in mind what the goal is of having credit card readers. If the operator's ...
Posted By YVETTE MORTON WILLIAMS Jun 27, 2019 11:21 AM
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I attended the session and agree with you Gail. Kudos to the CLA for providing a forum for us to share. We are an expanding segment of this industry. It is great to see us represented. ------------------------------ YVETTE MORTON WILLIAMS Wash & Spin Coin Laundry Atlanta GA ------------------------- ...
Posted By YVETTE MORTON WILLIAMS Jun 25, 2019 12:25 PM
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Paul I love this discussion. If anyone is hoping to one day sell, it is especially beneficial to make sure the business runs well without you. Those types of in-place systems serve to increase the value of your investment. The newer networked equipment also helps a lot to make less hands-on management ...
Posted By YVETTE MORTON WILLIAMS Jun 18, 2019 11:13 AM
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Hi Larry.  I've never seen this. Do you have a photo that you could share? ------------------------------ Yvette Morton Williams Wash & Spin Coin Laundry Atlanta GA ------------------------------
Posted By YVETTE MORTON WILLIAMS Dec 22, 2018 8:53 PM
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Hi Jason. I replied to your message on the 5th. If you are still interested, please reach out again. I would love to speak with you. ------------------------------ Yvette Morton Williams Store Owner/ Employee Wash & Spin Coin Laundry Atlanta GA ------------------------------
Posted By YVETTE MORTON WILLIAMS Dec 21, 2018 7:47 PM
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Hi Randy, Yes, the 80lb washers are available. They are 2008 and 3 phase. ------------------------------ Yvette Morton Williams Store Owner/ Employee Wash & Spin Coin Laundry Atlanta GA ------------------------------
Posted By YVETTE MORTON WILLIAMS Dec 4, 2018 10:56 PM
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These 80 lb washers are priced to sell. The price has been reduced to $4,500 each. 2 have had bearing jobs and all are currently in service. Contact me if you would like to increase your mat's capacity soon. ------------------------------ Yvette Morton Williams Store Owner/ Employee Wash & Spin Coin ...
Posted By YVETTE MORTON WILLIAMS Nov 14, 2018 10:00 PM
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We're getting new equipment and have the following 4 big washers for sale. They are all currently in use, have dollar coin acceptors and Spyderwash readers.  This is a great opportunity to increase your capacity now. Must sell together. The new equipment arrives on December 10 and these will be available ...
Posted By YVETTE MORTON WILLIAMS Aug 16, 2018 6:09 PM
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I appreciate the responses. Steve, I wish there were a way to search those issues for that information or that someone from the CLA would reply... Dr. Kienkara Jo Tekura, yes, I agree that this would be helpful to see in survey results. ------------------------------ Yvette Morton Williams Store Owner/ ...
Posted By YVETTE MORTON WILLIAMS Aug 15, 2018 1:31 PM
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Paulie! I enjoyed listening to your podcast and reading your written contribution as well. As usual, very informative. I wish you much success as you enjoy this next chapter in your life and look forward to seeing more articles from you. ------------------------------ Yvette Morton Williams Store Owner/ ...
Posted By YVETTE MORTON WILLIAMS Aug 15, 2018 11:30 AM
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Thanks Ross. I was thinking that there is a quotable source for this information somewhere too... ------------------------------ Yvette Morton Williams Store Owner/ Employee Wash & Spin Coin Laundry Atlanta GA ------------------------------
Posted By YVETTE MORTON WILLIAMS Aug 14, 2018 7:42 PM
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I'm looking for a reference to use for average turns per day for self-serve laundromats. I've seen different numbers cited here by some professional operators... Is there a study that may be quoted? Perhaps one by the CLA? ------------------------------ Yvette Morton Williams Store Owner/ Employee Wash ...
Posted By YVETTE MORTON WILLIAMS Jul 25, 2018 12:52 PM
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Timothy I understand. The concrete floors look awesome when done well and I would imagine they are pretty much indestructible. I wish you luck with your decision. Please post pictures once you decide. ------------------------------ Yvette Morton Williams Store Owner/ Employee Wash & Spin Coin Laundry ...
Posted By YVETTE MORTON WILLIAMS Jul 25, 2018 12:49 PM
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Hi KJ. Yes, marketing ploys, lol, although the newer vinyl flooring with the wood grain does look way better than the old ones imho. I remembered some one posting that they had installed it in their mat a while back. I was hopeful that it might be more durable now... 10+ years ago we installed the wood ...
Posted By YVETTE MORTON WILLIAMS Jul 25, 2018 12:34 PM
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Adam I'm sorry that you have had a bad experience with that. Thanks so much for responding. I appreciate your insight. ------------------------------ Yvette Morton Williams Store Owner/ Employee Wash & Spin Coin Laundry Atlanta GA ------------------------------
Posted By YVETTE MORTON WILLIAMS Jul 23, 2018 11:50 AM
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Thanks Josh. The salesperson says that replacing planks is really easy. Of course, it is good to get the perspective of more than just the salesperson too... ------------------------------ Yvette Morton Williams Store Owner/ Employee Wash & Spin Coin Laundry Atlanta GA ------------------------------
Posted By YVETTE MORTON WILLIAMS Jul 23, 2018 11:47 AM
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Paulie Yes, I like the ceramic wood tile. We have that installed on the floor and even on the walls in the bathroom and it looks great. We have been happy with it... always want to check other options. Thanks! ------------------------------ Yvette Morton Williams Store Owner/ Employee Wash & Spin Coin ...
Posted By YVETTE MORTON WILLIAMS Jul 21, 2018 11:07 AM
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We are considering new flooring and I am interested in hearing from those of you who have had luxury vinyl flooring installed for a year or more. Are you happy with it? Would you do it again? Have you had any problems with water on it? What about bleach or other chemicals? Have you had to replace any ...
Posted By YVETTE MORTON WILLIAMS Jul 21, 2018 10:03 AM
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We are looking into replacing flooring and I would love to hear from those of you who have installed the luxury vinyl flooring and have had it for some time. Are you happy with it? Would you do it again? What has happened with standing water on it or other chemicals? I know this flooring has come a long ...
Posted By YVETTE MORTON WILLIAMS Jul 2, 2018 11:35 AM
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Kwan replacing the diaphragm will work 85%+ of the time. They are very inexpensive and there is no comparison to the time and effort involved in replacing these vs the entire valve. In my experience, it is almost always the cold water ones that break down. I believe this is likely because they are used ...
Posted By YVETTE MORTON WILLIAMS May 23, 2018 4:51 PM
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Interesting discussion... I also believe that people loitering or generally being disrespectful to my business (or to any business) should be asked to leave. From accounts I've heard/seen about the Starbucks incident, the 2 gentlemen did not come anywhere near that description. 911 was called 2 minutes ...
Posted By YVETTE MORTON WILLIAMS Apr 4, 2018 11:44 PM
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Does anyone have a programming manual or instructions for changing the price on a Huebsch HCN100KDV washer? I was hoping to finalize this now and Alliance is closed for the night. Thanks in advance for any help you may provide.
Posted By YVETTE MORTON WILLIAMS Feb 21, 2018 12:22 PM
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Hi Will, You should probably check with the manufacturer. In my experience, the recommended amounts range from 1/4 to 1/2 cup officially. The actual amounts will vary based on the detergent, the amount of laundry in the washer and what is in the laundry. We always recommend that they start slowly since ...
Posted By YVETTE MORTON WILLIAMS Feb 12, 2018 11:52 AM
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Chris, That was hilarious. Thanks for the laugh. I kept wondering why he didn't just turn the box over and then he finally did just that! Did he ask you for a refund or to rewash the clothes? My customers rarely admit to using too much soap even when it is pretty obvious that they had to have done so. ...
Posted By YVETTE MORTON WILLIAMS Dec 1, 2017 11:29 AM
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We're in the process of tweaking our attendance policy and I am curious about how you handle attendance concerns with your attendants. If anyone is willing to share I would love to see your thoughts. Thanks.
Posted By YVETTE MORTON WILLIAMS Nov 20, 2017 11:13 PM
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Thanks again all of you who responded.  Steven I've ordered the WD 40 and can't wait to give it a try. I like the idea of the control of the straw applicator.  ------------------------------ Yvette Morton Williams Store Owner/ Employee Wash & Spin Coin Laundry Atlanta GA ---------------------------- ...
Posted By YVETTE MORTON WILLIAMS Nov 17, 2017 12:04 PM
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I really appreciate all of your responses. I have been reluctant to use any substance to lubricate the slides since I am concerned that it may then get inside the coin drops and have negative effects... Has anyone seen this occur? Steve, what do you use to polish your chutes and keep them slippery? ...
Posted By YVETTE MORTON WILLIAMS Nov 17, 2017 12:00 PM
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I agree with Larry about price-sensitivity and overloading TL washers (except I would say affluent OR intelligent lest anyone mistake that all non-affluent customers lack intelligence or vice-versa😀). Our TLs vend for $6 ($1 less than our 20lb front loaders). I haven't had to change a worn/burned belt ...
Posted By YVETTE MORTON WILLIAMS Nov 15, 2017 10:59 AM
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I have a little issue that I wanted to run by you guys and see if you've seen the same... We have two Standard Change Machines (MC640RL-DA & SC34-RL-DA) that both dispense only dollar coins.  Each machine sometimes has a coin get stuck somewhere on the dispensing slide, causing the customer to receive  ...
Posted By YVETTE MORTON WILLIAMS Nov 11, 2017 2:28 PM
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Isabella, Attendants are great for answering questions, cleaning and making people feel safe. With attendants also comes the added management duties (e.g. what happens if they call out, training, payroll, poor performance, bad customer interactions etc.) Surveillance systems are a must whether your store ...
Posted By YVETTE MORTON WILLIAMS Oct 8, 2017 11:40 AM
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Lee I have experience with floating laminate in a basement where we had a sump pump fail resulting in water on the floor. The water wasn't there very long but it caused the seams to buckle. We ended up removing the entire floor . I understand that nowadays the laminate may be somewhat more water-resistant ...
Posted By YVETTE MORTON WILLIAMS Oct 4, 2017 1:15 PM
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I appreciate the nuggets of wisdom that many have shared here. I was pleasantly surprised by the number of times meditation was referenced. I've meditated regularly for about 12 years now and wish I had started much earlier in my life as I am sure that my life would have been even better earlier. :-) ...
Posted By YVETTE MORTON WILLIAMS Oct 4, 2017 1:03 PM
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Thanks for sharing Paulie. Travis, his sweetheart and everyone else affected by our recent tragedies are in my thoughts and prayers. ------------------------------ Yvette Morton Williams Store Owner/ Employee Wash & Spin Coin Laundry Atlanta GA ------------------------------
Posted By YVETTE MORTON WILLIAMS Oct 1, 2017 11:22 AM
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I like these a lot. My 100lb washer (Big Bertha) has two of The Triplets (80lb washers) about 10 inches apart on either side.  I have considered various options to block the view behind the bulkhead. I think I like this one the best though. Thanks for sharing. ------------------------------ Yvette Morton ...
Posted By YVETTE MORTON WILLIAMS Sep 30, 2017 5:57 PM
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Well said Jamie! I like the cool grey color in your mat and the accent wall. It looks very modern and fresh. In general, I think that our industry doesn't seem to put a lot of thought into design. I love pretty spaces and believe that most people do- even if they don't know that they will, lol. It's ...
Posted By YVETTE MORTON WILLIAMS Sep 30, 2017 5:32 PM
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Larry A- I like the stainless steel separators! Did you add those yourself? We also have a single step stool and have never had a problem with it. I even bought a 2nd one so we have 1 per row. My height-challenged customers love them :-) The Dexter emergency stop button will resume the wash where it ...
Posted By YVETTE MORTON WILLIAMS Sep 30, 2017 5:19 PM
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My bank also only accepts rolled coins for deposit. It isn't really a big deal for us. We purchased an electric Klopp coin counter. It wasn't cheap (about $1500) but it has been an awesome addition to our tool arsenal. We have top loaders that will only accept quarters and unlike our dollar coins, there ...
Posted By YVETTE MORTON WILLIAMS Sep 26, 2017 10:09 PM
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I think good design is good design, regardless of demographics... I agree with Scott about hiring someone if you are unable to decide. IMO it will be money well spent if you care about aesthetics. ------------------------------ Yvette Morton Williams Store Owner/ Employee Wash & Spin Coin Laundry Atlanta ...